Rambling Rhodes

A Tale of Two Shitties

On April 8, 2013, the Star-Tribune wrote:

In contrast, the Minnesota exchange is expected to have these features available this fall, making our state exchange both easy and attractive to use for businesses and their workers. It’s clear that the state team working on the exchange’s development put a high priority on meeting business needs. In turn, that should boost the confidence of the business community in this new marketplace as fall enrollment nears.

Fast forward to January 24, 2014:

In measured, almost clinical tones, outside experts called in to review the state’s new MNsure insurance marketplace delivered a grim diagnosis of the fledgling website’s condition. Just two months before another key deadline to sign up for 2014 coverage, MNsure has deep technical design flaws, unreliable functionality and a woefully understaffed call center — problems that make it unlikely initial enrollment projections will be met.