September 05, 2006

DAMN IT!

The $1,870 pizza bill is back on my payment history!

What's worse, I've been informed that debit cards don't have the same protections as credit cards, so if I can't sort this out, I could be shit out of luck, and shit out of $1,870. The pizza place, so far, seems genuinely concerned about the situation and willing to work it out.

If I don't start seeing results soon, I'm going to have to seek legal recourse, I'm thinking. That, and you can be damned sure I'll be naming the pizza place here, and trying to generate as much bad press about it as I possibly can.

I don't fuck around when it comes to my money.

UPDATE: The pizza place has spoken with its credit card processing company and they've reportedly taken care of the problem, but it may take awhile to be reflected at my credit union. The pizza place has been very great to work with and they were genuinely concerned with getting this problem rectified.

UNBELIEVABLE UPDATE: Okay, so they tell me the problem should be 100 percent resolved. At 4:30 p.m., I check my account balance, and it's about minus, MINUS, -$5,500 what it should be. I call the credit union, and they tell me there are TWO additional pizza purchases now showing at $1,870 each. So, that makes THREE overall phantom pizza purchases of $1,870 each, for a grand total of $5,610. This is fucking insane! I'll give it some time, and I'll call the pizza place tomorrow, AGAIN, to find out what the fuck is going on. I'm about to blow my fucking top. If it weren't for how sincere the pizza place guy is about fixing this shit, I'd post the pizza place name, as commenter Bob has asked. Plus going to the Better Business Bureau. Plus possible legal action. I'm willing to extend my "benefit of the doubt" status only so far. As a certain dead celebrity who shall remain nameless would say. . . CRIKEY!

Dark Knight. Heath Ledger. Batman. The Joker. Dark Knight. Heath Ledger. Batman. The Joker. Dark Knight. Heath Ledger. Batman. The Joker.

Posted by Ryan at September 5, 2006 10:36 AM | TrackBack
Comments

Tell me who it is, I love pizza and also live in rochester, don't want to lose $1800 though.

Posted by: Bob at September 5, 2006 01:35 PM

Wait a second, your credit union is allowing large multiple purchases off a debit card? Most cards have a $600 max/day limit.

Anyway, I expect that you'll get taken care of in the end but I also expect that it will cost many hours of your time. Bummer although the awful part of me is looking forward to many outraged and funny posts about it. Does that make me a bad person?

Posted by: Johnny at September 5, 2006 08:43 PM

Yes, you are a bad person.

If it weren't for the fact I had so much money built up for basement re-modeling, this would be, almost, humorous. As it is, I'm pissed off straight through the roof. And climbing.

Posted by: Ryan at September 5, 2006 09:07 PM

I was wondering about that myself. But I can feel your fury. If you want to you can come over and kick the crap out of my neighbors. Otherwise I feel sorry for your sparring partner.

Posted by: Johnny at September 5, 2006 09:43 PM

Dude, as soon as you do get it back, put it into a savings instead of checking so that they can't get at it again.
This is some shit, I'd be FREAKING out hard.
Not only does it sound like multiple swipage, it sounds like they don't know how to void out purchases either, probably all teenage kids working there, (think Joshua's stories of pizza making).
Hopefully the manager or whoever you are dealing with does stay on top of it cuz this is nuts. I feel your pain.
And Johnny, who are your neighbors, I'm feeling a little fiesty on Ryan's behalf. LOL.

Posted by: Donna at September 5, 2006 11:57 PM

Your credit union's fucking you. I had a problem similar to this earlier this month-- the hotel me and Appalachia stayed at in Vienna two months ago charged $205 to my debit card, totally out of the blue. I called my bank, told them I wasn't sure the charge was legit, and they reversed it. Said they'd need a week to investigate and confirm the charge was a mistake, after which I could count on the refund.

Also, I'd be deeply shocked if the pizza place actually ran your card as a debit card. Most retailers run debit cards as credit cards-- that's why the charge takes a couple of days to show up on your account. It has to percolate through the Visa or MC system, which then charges your checking account. The only way the pizza place could debit your account directly is if their credit card machine is hooked into one of the ATM (Star, PlusONE, etc) systems, and is basically operating as an ATM-- which I find unlikely, due to the fact that they're allowed to overdraw you. If the debit came to your account through the credit card company that guarantees your card (usually Visa or MasterCard), then the transaction should fall under that company's guarantee-- which means you have the same protections as any other Visa/MC customer. And again, your credit union is trying to screw you.

Worst of all, they're trying to screw you because they're too lazy to do their jobs correctly. They need to call the credit card company that guarantees your card and contest the charge on your behalf. The responsibility then falls to the pizza place to prove they have a valid charge. Unless the receipt you signed actually said $1850, they have no grounds.

So this is all bullshit. I'd think about switching banks.

Posted by: Joshua at September 6, 2006 04:26 AM

Crikey...... LOL please let us know!!! I just it hopo it's not a place that starts with the name "PAPA"

Posted by: Bob at September 6, 2006 11:44 AM

My own recipe (well, stolen from Mo's Pizza, Atlanta, GA)

Sure, it's a pain in the ass, but it won't cost $300 a slice either.

Pizza Dough

1 cup water
1 pkg dry yeast
3 tblsp light corn syrup*
1 tblsp molasses*
1 tblsp sugar
1 tsp salt
1 tblsp oil
flour - approx 2 Cups
(*secret ingredients!)

prepare yeast in a bowl according to directions.
for the yeast I use, it says the water had to be at 130. HOT water, straight from the tap should be just the right temp.

add remainder of ingredients except flour
mix for at least 10 minutes.

add just enough flour so that dough doesn’t stick to the sides of the bowl. form into ball, cover and refrigerate for 24 hours before use.

press out air and flatten dough to size on 12” pizza pan.

(omit next 2 steps if you have a pizza stone)

spread a thin covering of pizza sauce on entire surface of dough leaving a 1/2” to 3/4” edge.

bake at 400 for 10 minutes

spread sauce over dough and continue making pizza with ingredients of your choice.

top with cheese.

bake at 400 until cheese starts to turn brown

ENJOY!

Posted by: Rob@L&R at September 6, 2006 12:54 PM

Joshua, as ever, thanks for the advice. I'm going to strong-arm my C.U. to get on the card company if this shit doesn't resolve itself. I mean, shit, seriously, they didn't even call me to inquire about a fucking $1,870 pizza bill? Does that look a little odd? Even a little? And then it happens TWO MORE TIMES, and I don't even get a call? As I said, thanks Josh. Good advice. Now, if I can just think of a more competent C.U./bank, in a city that is practically awash in banks.

And, thanks for the pizza recipe, Rob.

Posted by: Ryan at September 6, 2006 09:49 PM
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